Creating Integrated Neighbourhood Teams: Learning from experience
Read paper here
The National Association of Primary Care (NAPC) leads change and innovation, supporting colleagues from across the NHS.
As a not-for profit membership organisation, NAPC has a long history of being at the forefront of thinking about the future of out of hospital care and integration.
Through our extensive network of highly experienced professionals, the NAPC has a wealth of expertise covering care model redesign, system transformation, health technology, strategy, finance, analytics, facilitation, leadership development and clinical expertise across health and care. We work with health and care organisations in the UK to lead change in primary and integrated care.
NAPC plays a pivotal role in supporting the Community Health and Wellbeing Worker (CHWW) programme by providing strategic leadership, practical implementation support, and a platform for national collaboration. NAPC works closely with local systems to embed the CHWW model effectively locally, ensuring alignment with wider health and care priorities. Through training, resources, and ongoing networking, NAPC equips CHWWs with the tools they need to build trust, reduce inequalities, and activate communities from within. By capturing and sharing insights from across the country, NAPC is also helping to shape national policy and scale the programme sustainably.
Care Navigation training recognises the important role of frontline staff in primary care and supports them to signpost people to the right services, which empowers patients to support their own health and wellbeing and improves access to primary care services.
Sam, Chantelle and Jenni increasingly noticed many carers in their practices reported that their health and social needs were not being met.
Pooling resources improves access, recruitment and training
This paper is the collective view of the NAPC Leadership and brings together NAPC’s experience of how to make INTs work and how to manage the challenging process of change, bringing in evidence from the UK and internationally.
The combined results of the three process evaluation case studies are presented, detailing factors that acted as facilitators and barriers to the CHWW programmes.
This report synthesises insights from three pilot programmes implemented, exploring the contextual factors that shaped their implementation, the challenges encountered, and the lessons learned regarding the model’s feasibility, acceptability, and potential for sustainability within the English health and social care landscape.
Integrated Neighbourhood Teams Blog Series: 4
