Dr Johnny Marshall OBE, NAPC President
Johnny is a GP at Westongrove Primary Care Home and a highly experienced NHS leader. During his career, Johnny has built a reputation as a trusted leader and advisor, providing valued vision and insight on health and care policy on behalf of NHS membership organisations. Johnny has established effective partnerships at board level between NHS membership organisations and key partners including national NHS bodies, local government and professional representative groups. Johnny remains passionate about adopting a population health perspective across health and care and developing sustainable support for individuals and communities, particularly through NAPC’s primary care home model. His previous roles include NAPC Chair and Director of Policy at NHS Confederation.
Caroline Taylor, NAPC Chair
Caroline is a GP partner at a practice in North Halifax and she chairs North Halifax PCH. She is GP clinical lead for children and young people and a governing body member for Calderdale CCG. She works with SWYPFT MH trust, CHFT acute trust and ICS on quality and improvement and is developing innovative MH referral pathways/templates with them. Caroline has worked with the NAPC on their population health management resources and provided training for PCNs.
John Pope CBE, NAPC Chief Executive Officer
John has nearly 40 years’ experience in healthcare – his roles have included Finance Director and a decade as an acute trust CEO. He has worked at national level for the Department of Health reviewing whole health communities and undertook the role of Chief Operating Officer for the London Deanery during a period of major change in doctor and dentist training. John joined the NAPC in 2015 supporting the development of the primary care home programme and has been Chief Executive Officer since 2016. He is inspired by local frontline energy and a desire to improve local health and care services.
Dr Nav Chana MBE, NAPC Clinical Director
Dr Nav Chana served as NAPC Chair for four years and has been integral to the development and roll out of more than 200 primary care home (PCH) sites across England. Nav has been a GP at the Cricket Green Medical Practice in South West London for over 26 years. Previously he was Clinical Adviser for Workforce Redesign for the new care models programme, Director of Education Quality for Health Education South London and Postgraduate Dean for General Practice and Community-Based Education. Nav featured in Pulse’s Power 50 list of the most influential GPs in 2018.
Dr Durairaj Jawahar, NAPC Council Member
Dr Durairaj Jawahar is Treasurer of the NAPC and has been a GP for more than 30 years. He is an Executive Partner of Manor Park Medical Practice in Leicester, serving 15,800 patients. He chairs the Millennium Federation of three Leicester practices which form part of the primary care home programme’s community of practice. Dr Jawahar is passionate about implementing innovative care models and was instrumental in securing funding for four highly successful walk-in health hubs, enabling Leicester patients to access appointments during the evenings, at weekends and on bank holidays. The federation will soon will be introducing an app to help patients self manage long term conditions.
Sally Kitt, NAPC Chief Operating Officer
Sally joined the NAPC in 2001 from a multinational IT organisation, looking for a complete change in industry. Her background is administration management and support. Sally’s role as Chief Operating Officer is to ensure the day-to-day running of the organisation supporting and working closely with the Chief Executive Officer, Chair and President. She finds it hugely rewarding to work at the heart of an innovative organisation which is shaping the future of healthcare, influencing policy and connecting professionals across primary care.
Dr Peter Aitken, Consultant Liaison Psychiatrist, Royal Devon and Exeter Hospital; Medical Director at Devon Partnership NHS Trust
Dr Peter Aitken, MB ChB MRCGP FRCPSYCH DCH DRCOG FHEA worked briefly as a GP in South West London before pursuing a career in Psychiatry. He is Consultant Liaison Psychiatrist, Royal Devon and Exeter Hospital. Medical Director at Devon Partnership NHS Trust and Honorary Associate Professor University of Exeter Medical School. He is trustee at the Lions Barber Collective, chair of the Medical Committee at the RNLl, mental health adviser to the National Association of Primary Care and member of the steering group for Zero Suicide Alliance. He is a past chair of the Faculty of Liaison Psychiatry at the Royal College of Psychiatrists and Psychiatrist of the Year in 2016.
Dr Peter Patel, NAPC Council Member
Dr Peter Patel is a scientist with 22 years’ experience in biomedical and health care sector, and significant management and leadership experience in academia and industry. Peter joined general practice in 2003 and in 2017 stepped down from holding a full-time contract to lead on international work in disaster medicine and improving primary care for developing countries with a focus on commonwealth countries. While working in primary care, Peter founded and led South Birmingham Independent Commissioning Group as their Chair. Peter was also CEO and Founder of the first phase of Pathfinder CCG group and supported other PBC groups such as Walsall and Nuneaton in the region, enabling transformation in primary care.
Dr Charles Alessi, Senior Advisor at Public Health England
Dr Charles Alessi, a GP in south-west London, is Senior Adviser to Public Health England and acts in various external-facing positions government and other agencies. He is Lead for dementia and risk reduction, and Director of Antibiotic Prescribing for Public Health England. Dr Alessi has extensive experience in healthcare in various senior positions and was Chairman of NAPC from 2012 to 2014. Previously, as Medical Director and PEC Chair, he was involved in the Kingston Clinical Commissioning Group. Dr Alessi also has extensive experience of working in both Europe and the Americas, and of military medicine. He is Adjunct Research Professor for two faculties in the University of Western Ontaria, Canada. He’s also Visiting Professor in Psychology and Language Sciences at University College London, and Visiting Scholar at the University of Windsor, Ontario.
Vikki Beddow, Director of Strategic Partnerships and Organisational Development, NAPC
Vikki is trained as a clinical nurse specialising in cancer care and has over 30 years’ healthcare experience spanning the NHS, charity and private sectors, including developing and leading NHS transformation programmes. Vikki is a member of NAPC’s senior leadership team and oversees policy and influence, partnerships with the NHS, commercial and third sector, and NAPC’s international work. She is passionate about improving healthcare from a global perspective, learning from the UK and other countries.
Professor David Colin-Thomé OBE, Independent Healthcare Consultant
David originated the primary care home concept, having spent 36 years spent as a GP at Castlefields Health Centre in Runcorn, and over nine as National Clinical Director for Primary Care at the Department of Health. He was also Medical Adviser to the Department of Health’s Commissioning and System Management Directorate. David was an Honorary Visiting Professor at Manchester University, as well as currently holding the positions of Chair of Primary Care Commissioning Community Interest Company (PCC) and Chair of PharmaScan for DH. He was awarded the OBE in 1997.
Steve Donlan, Management Partner, Ironopolis Medical Group
After working for 15 years in a variety of management roles in the steel industry, Steve Donlan joined the Endeavour Practice as practice manager in Middlesbrough in 2006. He became a partner two years later. In 2017, the practice underwent an administrative merger with another practice to form the Ironopolis Medical Group. Steve served as a non-executive director of his local GP federation, ELM Alliance, which provides the Out-of-Hours service for his CCG area. He is chair/finance lead of his Primary Care Network and is co-chair of the Practice Management Network.
Roland Gude, Strategic Director of Devon Training Hub
Roland has broad experience in the NHS and works across a range of disciplines. He has worked in accountancy, tax and project management before joining the NHS in 2008 where he has seen both sides of the process as provider and commissioner. Roland was appointed Strategic Director of Sentinel Healthcare in 2014 and Devon Training Hub in 2016. In the NHS, he has managed projects and developments including IT and service transformation and was appointed to the Q network through The Health Foundation. From June 2021 Roland will be supporting Primary Care at Devon Training Hub which will include anything from workforce planning to helping to developing education programmes. Roland fully supports the work of the NAPC and wants to see the NHS flourish.
Professor Joe Harrison, Chief Executive and Trust Director, Milton Keynes University Hospital
Professor Joe Harrison has been an NHS acute hospital chief executive for almost ten years. He joined Milton Keynes University Hospital in 2013, transforming its record in quality, performance and finances. Under his leadership the trust has gained teaching hospital status and pioneered digital advances that have revolutionised patient care and experience. Joe has championed innovation and expansion, overseeing significant development across the hospital estate, including the building of an academic centre in partnership with the University of Buckingham and a new cancer centre, along with multiple other developments to improve access and keep up with patient demand in one of the fastest growing places in the country. Along with an ambitious digital innovation programme, Joe has championed workplace wellbeing to improve the working lives of the team at MKUH. He is also a board member of the Oxford Academic Health Science Network, chair of the Clinical Research Network Partnership Board for Thames Valley, member of the NHS Confederation Employers Policy Board and the University of Buckingham Council. Joe also works nationally with NHSX to transform health information across the health and care sector, giving patients power over their own information and enabling organisations to work together more effectively to provide better care.
Val Hempsey, Practice Lead for Gateshead Clinical Commissioning Group
Val, who has worked in primary care within general practice since 1979, was awarded Practice Manager of the Year in the National Primary Care Awards 2006. She has been a practice manager since 1989, and in 2006 became sole contractor of Bridges Medical Practice after being a partner for some years. She was ‘last man standing’ after a series of retirements, emigration and sickness, but with the LMC’s support and encouragement she became the first practice manager in the country to be sole contractor employing GPs as salaried. Val is now lead practice manager at Gateshead CCG and is interested in learning disabilities and veterans.
Kay Keane, Practice Business Manager, Alvanley Family Practice
Kay has spent her career in Primary Care, initially working as a Medical Receptionist this opened up her love for general practice. Working across all aspects of Primary Care, Kay ended up at NHSE with a national role, from which she was offered redundancy in 2015. She saw this as an opportunity to go back and re-engage with a patient facing role as a Practice Manager. During this return she realised that the family practice she loved had somewhat disappeared, she wanted to focus on patient engagement, improving patient health and well-being whilst maintaining a first-class medical service. This work is now described as collaborative practice, and Kay is cited as being a leader in this area. Focusing on what matters to the people and the population, utilising local skills, knowledge, and facilities to create a truly holistic service means that the practice is thriving under her leadership. Kay was awarded PM of the year in 2015 by the NAPC, speaks regularly about the role of Practice Management at national events, and is an expert in patient engagement and development. She is often interviewed, her skills and view given in national publications and shared as a truly unique leader of people, functions, and communities. A new type of Practice Manager for a new way of working. Outside of her Practice Management role Kay is an independent trainer, covering all aspects of the administration of General Practice, particularly focused on the Five Year Forward View, development of PPG’s, empowering teams, change management and organisational development. Developing other practices, localities, and communities to be the best that they can be, in their unique practice personalities brings Kay joy. Living in and loving Manchester, Kay has an allotment with some hens and grows flowers for the vase, she also spends her spare time travelling in her camper van to find a quiet spot to rest, or a music festival to dance at as the sun goes down.
Larry Koyama, Clinical Lead and Head of FCP Implementation
Larry is a Physiotherapist specialising in Musculoskeletal (MSK) conditions and has worked as an Advanced Practice Physiotherapist and clinical lead. He has a range of leadership and improvement skills and experience. He recently completed a Darzi Fellowship. He is currently working as Head of FCP Implementation at the Chartered Society of Physiotherapy. Larry is passionate about population health and the role of the multi-disciplinary team in primary care.
Dr Joe McGilligan GP and Local Government Association health and wellbeing champion
Joe qualified in Birmingham in 1990 and has wide medical experience including time as a flying doctor in Australia. He is Senior partner at Greystone House Medical Practice in Redhill, Surrey, and has a special interest in Minor Surgery and Vasectomy. He is an experienced Trainer of GP’s and medical students and an LMC member for Surrey. As an advocate of an integrated approach to healthcare, Joe brought together the eighteen East Surrey practices to form ESyDoc LLP for practice-based commissioning. Joe is a Council member of the National Association of Primary Care (NAPC) and a founding member of the National Primary Care Network (NPCN). Joe is former Chairman of East Surrey Clinical Commissioning Group. He is Governing Board Member at Surrey Heartlands CCG. He is motivated by a strong desire to improve the care of local residents and to realise his long-held vision for high quality patient services which deliver the right health care, at the right time, by the right healthcare professional and in the right environment. In the process, Joe aspires to bring back pride in the medical profession and the NHS.
Ash Peshen, GP and Clinical Lead for ART
Dr Peshen is a GP partner in Thanet since 2013. He also currently works as the Governing body clinical lead for Kent and Medway. Ash is the urgent and emergency care clinical lead for Kent and Medway CCG and East Kent ICP. This has given me a understanding of what is going well and what could be improved upon in Primary care, as well as community and secondary care. Ash led the bid from Thanet to be a pilot site for Primary Care Home. This was the precursor for Primary care network development. Thanet were selected as one of 15 National Pilot site to lead on this project. As part of the Thanet PCH we developed Complex Acute response team. As part of PCH support to the local hospital, Thanet led the development of the E-ART – enhanced Acute response team. This is a GP streaming in Queen Elizabeth Queen Mother Hospital Margate. This service was reviewed by ESIS as part of their review of the EKHUFT, this service according to the Clinical director for ESIS is one of the best performing GP streaming service in England. The team is appreciated by the Local Trust as it helps reduce the burden on the stretched A&E. The work has been mentioned in the NHSE Primary care letter and mentioned by Amanda Pritchard COO of the NHSE in her letter to the NHS leaders. Recently Matt Hancock in his speech at the RCP mentioned C-ART as service which brings Support to the frail and elderly as well as supports the care homes 7 days a week. Ash is very proud of how the service stepped up to support the whole system during the COVID crisis.
Caroline Rollings, Faculty Member and Former Managing Partner
Caroline has worked in primary care for 30 years. As a specialist primary care nurse and psychodynamic counsellor, she developed a successful stress management course reducing GP attendance and prescribing. She spent seven years as Lead Nurse for Newport Pagnell Medical Centre’s Integrated Nursing team and following an MBA, 11 years as managing partner developing an innovative practice encompassing GMS/Provider services and a second wave PCH. The practice has been rated as CQC outstanding. Now an NAPC Faculty Member, she is passionate about holistic patient care believing that valuing and supporting colleagues, leadership, and population health provision all play a part in achieving those aims. Caroline is the NAPC Wellbeing lead and has been representing the us on the National Wellbeing Echo group for NHSE/I since the pandemic started, alongside developing, and providing support to Primary Care for the NAPC.
Dr Pooja Sikka, GP and NAPC Digital Lead
Pooja has had an accomplished 15-year portfolio career in healthcare. She is a practising General Practitioner in London and has previously taken roles in general practice turnaround, NHS commissioning and as a clinical advisor, alongside setting up a patient-facing healthcare business which was acquired 6 years later. Over the last five years Pooja has worked as a management consultant in EY’s healthcare practice, working with a breadth of clients across the NHS system, from hospitals and GP surgeries to national bodies and regulators. She developed some of the national guidance on delivering population health systems, being rolled out across the NHS today, whilst on secondment to NHS England. Looking for a more entrepreneurial experience, Pooja helped set up the EY Ventures practice. She looked after a portfolio of health and social care ventures and developed corporate alliances. Through this she helped to coach founding teams, support disruptive business models and herself worked in a joint venture start up launching a workforce matching App in secondary care for nurses and doctors, taking on an array of scale-up activities. Pooja is also a Director of a family business launching primary care and wider health services in India. She advises on clinical and digital services strategy. A decade ago, Pooja fostered her interest in health tech, knowing that over time it would become the bedrock of how patients all over the world would access and experience care. She has an MBA from Imperial Business School London specialising in digital health, gaining a research interest in the adoption challenges of health technologies in the UK. She is known for her energy, optimism, and self-starting nature and throughout her career has struck the balance between clinical expertise, commercial acumen, and business creativity. Pooja leads NAPC’s Digital Programme.
Dr Peter Smith, NAPC
Dr Peter Smith has been a GP for 28 years in Kingston upon Thames where he is senior partner in a large suburban practice. He is Co-Chair of the Self Care Forum and in this position has jointly founded the Self Care Academic Research Unit at Imperial College where he is Honorary Senior Research Officer. He is a board member of Kingston Clinical Commissioning Group and Ieads on children’s services. His interests include clinical quality, evidence based medicine, children’s services and self care. Dr Smith was NAPC Chair from April 2000 to September 2004 and was appointed president in September 2005. He received an OBE for services to medicine in 2004.
Ashok ‘Ash’ Soni OBE, President, Royal Pharmaceutical Society
Ash Soni, OBE, was re-elected as President of the Royal Pharmaceutical Society in July 2017, having previously held the same position from 2014-2016. He was a board member of Health Education South London from 2013-2015 and as a member of the NHS Future Forum’s clinical advice and leadership work stream, he was tasked with reviewing the Health and Social Care Bill. In the second phase of the Forum, he jointly led the workstream on ‘The NHS’s Role in the Public’s Health’. Ash has been part of an expert advisory board reviewing the NHS constitution. In 2016 he was appointed visiting professor at Huddersfield University.
Caroline Taylor, GP and NAPC Faculty Member
Caroline is a GP partner at a practice in North Halifax and she chairs North Halifax PCH. She is clinical vice chair of Calderdale CCG and clinical lead for mental health and children/young people. Caroline works with her local acute and mental health trusts on quality and improvement in particular improving the primary/secondary care interface. She is developing an innovative holistic mental health and wellbeing decision tree across West Yorkshire ICS for all health and care professionals and volunteers to reduce pressure on their workload and facilitate a more equitable offer for people. Caroline works with the NAPC on their population health management, mental health, digital and wellbeing programmes. She is involved in developing resources and providing training across a broad range of providers such as PCNs, mental health and community health services staff.
Vanessa Young, Practice Manager, Vine Medical Centre
Vanessa is a practice manager based in East Molesey in Surrey where she started in 2012. In 2002, she began working as a receptionist in a busy city centre surgery and was promoted to practice manager in 2005. She then went on to work at both rural and city practices of varying sizes. Vanessa’s current practice has approximately 6,500 patients and 2 part time partners and 2 salaried GPs. Vanessa also works 2 days per week for NHS digital as a Practice Manager SME. Vanessa is currently the Chair for EMIS NUG and co-chair for the Practice Managers Network.
Matthew Walker, Director of Strategy, NAPC
Prior to joining NAPC Matthew worked for 13 years as a management consultant focused on workforce strategy and planning, primary care estates strategy and investment, and the development of new models of integrated care and quality improvement. During this time he led a multi-year STP wide programme of work supporting investment into primary and community care estates and was deputy director of primary care transformation for one of the most populated STPs in England. Matthew has been involved in the NAPC’s primary care home programme since 2015 supporting its set up, spread and evaluation. He now leads NAPC ‘s strategy and business development operations, and oversees the work of NAPC Digital which supports practical digital innovation in primary and integrated care.
Joanne Haws, Clinical Director, South Norfolk Healthcare
Joanne is a cardiovascular specialist nurse and has worked in a variety of roles across primary and secondary care over the past 20 years. In 2010 she set up in business as an independent nurse consultant delivering clinical, educational and consultancy services to a number of NHS, charitable and commercial organisations across the UK. As a former Clinical Lead for Education for Health, Joanne passionately believes in educating healthcare professionals to improve patient care. Joanne sits on the Editorial Board of the General Practice Nurse (GPN) journal and has authored many publications in the nursing and cardiology press both in the UK and internationally. Since 2015 Joanne has been actively involved in the transformation of Primary Care and the development of Primary Care Networks. She is a member of the National Association of Primary Care’s (NAPC) Primary Care Home Faculty and a Clinical Director for South Norfolk Healthcare GP Provider Organisation. Joanne recently returned to her roots as a Critical Care Nurse to help support the COVID-19 response.
Sarah Rhodes, Practice & Business Manager, Yorkshire & Humber
Sarah is the co-organiser and chair of the City Practice Managers meetings and is passionate about the Practice Managers role and primary care as a whole. Sarah has over 20 years’ experience in Primary care, with 15 of those as a Practice and Business Manager. She has led her practice and team through many ups and downs including an inadequate CQC inspection which was turned around to a ‘Good’ in just 6 months. Sarah’s practice has just been accredited as Silver Investors in people and had COVID not happened, Sarah would have been aiming for an Outstanding CQC and Gold Investors in people. She has sat on previous groups within her local area and attended all meetings when necessary. Sarah is a regional representative for the new Manager body – IGPM – Institute of General Practice managers. In conjunction with her practice and her knowledge of commissioning, Sarah has knowledge of service development, CQC, Contracting, AQP’s, Business Development, Strategic Management, and local demographic demands. Sarah keeps herself updated with numerous journals and reading is her priority to ensure she is fully aware of upcoming changes and transitions.
Nia Boughton, Consultant Nurse - Primary Care, Betsi Cadwaladr University Health Board
Nia has spent almost all of her twenty-three years nursing experience working within primary, community and unscheduled care services, with previous roles in GMS practices, private sector GP OOH’s and LHB commissioner services. Nia has worked within the North Wales Health Board Senior Nursing Team for the last six years, transitioning from her role as Head of Primary & Community Nursing into her Consultant Nurse role for Primary Care post almost three years ago. She holds a post graduate degree & SPQ in General Practice Nursing, an MSc in Primary Care Advanced Practice and is scheduled to commence her PhD later this year, researching importance of the ‘therapeutic relationship’ within Primary Care. Nia still spends 50% of her working week consulting with patients in several of the Health Board Managed practices and as such she is very well placed to understand the huge challenges currently faced by Primary Care – as well as the many opportunities to explore to ensure that we establish a sustainable future as the gate keepers to a safe and accessible NHS.
Dr Emma Woodcock, GP, West Sussex
Dr Emma Woodcock works as a part time GP in Horsham, West Sussex and as a Clinical Director and Education and Workforce Development Lead for Innovations in Primary Care, the GP Federation in Coastal West Sussex. She teaches and mentors clinical pharmacists and first contact practitioners for the federation and has a special interest in supporting the new ARRS roles for the PCNs within the federation. Dr Woodcock was the managing and senior partner of a rural practice in West Sussex for many years and was a GP trainer for a decade. She was also the Clinical Director for Rural North Chichester Primary Care Network for 3 years. She has worked with Chichester District Council and other community partners to help set up the Chichester Locality Social Prescribing Service in 2018. She mentors social prescribers in Primary Care and is a member of the West Sussex Social Prescribing Strategy group. She also sits on the Health and Wellbeing board for the Local Nature Partnership. She is keen to strengthen relationships between heath and the community sector and is currently supporting the development of a befriending service in Horsham.
Jon Twelves, CEO, Sunderland GP Alliance
Jon is the Chief Executive of SGPA, a federation of around 35 GP practices, and have been since its inception in 2015, and has helped grow the organisation such that it is now a significant local employer, at over 200 staff, and a key supporter of the local health economy, its member practices, and Primary Care Networks. Jon is a member of NHS Confederation’s PC Federation Networks’ Board, and he is currently leading on an initiative to bring all the federations within the North East and North Cumbria ICS together to support regional input into forthcoming ICS structures. Jon is also chartered accountant by background and, formerly, a Chartered Member of the Chartered Institute of Housing, reflecting a number of years working in social housing.
Jas Bagary, Business Manager/Partner, Wolverhampton
Jas is experienced in General Nursing, Health Sector Management in the NHS and Private Healthcare Sector and Academia. Jas’ role as a Business Manager/Partner in General practice since 2005 is all about the ways of improving and delivering high standards of patient care in primary care. Jas recently completed a coaching and mentoring programme which has been helpful in supporting other managers and colleagues. Since 2001, Jas lectures in Leadership and management for Healthcare Professionals, with the main areas being based on the clinical leadership framework. Jas is a part of the Practice Managers Network for Black Country & West Birmingham. With challenging times and changes in healthcare, Jas has established good working relationships with other professionals, organisations, stakeholders. Jas really enjoys being involved and listening to what needs to happen, and how everyone can work together to make a positive change in primary care.
Dr Edward Bosonnet, GP, Medefer & NAPC Faculty, Digital Programme
Ed joined Medefer in 2016 bringing his passion for innovation to the team. Ed qualified as a GP in 2002. With experience in leadership roles in the NHS and as a Member of a Clinical Commissioning Group (CCG) governing body, Ed developed an interest in the potential for innovation in IT to drive both strategy and healthcare delivery. He represented the CCG as its Clinical Quality Lead for the Royal Free Hospital NHS Foundation Trust and developed an interest in IT service development and strategy, becoming the CCG’s Clinical IT Lead. At Medefer, Ed continues to develop innovative virtual healthcare strategies. He engages with CCGs and primary care to identify opportunities to support and extend the reach of Medefer’s unique virtual solutions within the NHS. Ed joined the NAPC Faculty in early 2021 to support the Digital Programme.
Dr Tayo Kufeji, GP, Newport Pagnell Medical Centre Clinical Director, The Bridge PCN MK Director of Clinical Transformation (MK), BLMK CCG
Tayo is a GP partner in Milton Keynes, GP lead and clinical director for The Bridge Primary Care Network, which incorporates Newport Pagnell Medical Centre, Kingfisher Surgery and Brooklands Health Centre. He works with the CCG as the named GP for safeguarding and is a member of the Milton Keynes Health and Wellbeing Board and the Milton Keynes Integrated Care Partnership Steering Group.
Dr Emily Eaton, GP, Westongrove, Bucks
Dr Eaton’s passion for her role as a GP is rooted in her drive to establish a proactive way of working within general practice. Being at the beginning of her career in general practice she would value the opportunity in being involved in helping to shape the work of NAPC. At Westongrove, Emma has recently been passionate to pursue her interest in health promotion.
Anna Shears, Faculty Member, NAPC
Anna Shears has a wealth of health and social care policy experience gained from her 17 years’ working in a variety of senior roles at the Department of Health and Social Care (DHSC). Since 2018 Anna has worked independently of Government with high profile clients such as McKinsey and Co to support the transformation of primary and community care across Wiltshire, as a senior project manager for the Patients Association, as well as being a member of the National Association of Primary Care Faculty, leading work on the implementation of digital technology across North West London. Anna has a proven track record of evidence-based policy development, analysis and delivery in fast paced, high profile environments within DHSC; including white papers, Ministerial briefing and Parliamentary business, Prime Ministers’ Challenges and NHS CE strategic reviews. She has policy experience of leading work in the fields of dementia, innovation, health and social care regulation, competition and healthcare reconfiguration. A specialist in communications, engagement and stakeholder management, Anna has worked directly many influential and eminent figures in health and social care including Lord Darzi on the ‘NHS Next Stage Review’ which culminated in the publication of ‘High Quality Care for All’.
Moira Auchterlonie, Strategic Health Sector Consultant
With over 25 years working in primary care, Moira has a wealth of experience, knowledge, and common sense on primary care strategy and healthcare policy. An asset at strategic board level, combining critical and strategic thinking with grassroots delivery and credibility. Moira has primary care running through her like a stick of Blackpool rock. Working with GPs and practice managers and system leaders, as CEO of the Family Doctor Association, as Practice Management Network board member, regular Judge at the General Practice Awards, and Vice-Chair of the National Association for Patient Participation. As a Healthcare UX Leader, Moira is now focussing on patient influence and involvement in the integration agenda. Roles include lay panel member at Royal College-led Trust reviews, General Osteopathic Council patient adviser, NHS England & Improvement PPG adviser, Healthwatch Rochdale and member of her GP Patient Participation Group.
Jennifer Gough, PMDip BA PgCM DMS MBA MIGPM, Practice & Business Manager
Jen possesses 30 years’ experience as a practice manager of a medium sized urban practice and three years’ experience working in a Primary Care Trust as an associate director of primary care. In addition to her practice management role, Jen holds various additional posts including practice manager representative for Bedford Luton Milton Keynes Strategic Practice Manager Group, Beds & Herts LMC observer, regional representative for the Institute of General Practice Managers (IGPM) and has been trained by the RCGP as a practice manager adviser, coach, mentor and trainer. Jen was a Senior Project Manager for the Prime Minister’s Challenge Fund leading on developing the collaboration of general practices in Milton Keynes, Bucks and the introduction of extended access. Jen has worked with a number of challenged practices and helped them to develop solutions to become more sustainable.