Annual conference strand 3 - 2019

Enhancing our workforce – our people and teams

Thursday 10 October 2019

0925 – 0930 Welcome from Professor Ash Soni OBE, Non-executive director, NAPC

0930 – 1010 Nurse leadership in primary care

This session brings together senior nurses to discuss developing nursing leaders across primary care and the opportunities available to empower and enhance their careers.  NHS England’s Chief Nursing Officer has highlighted the need to strengthen nursing leadership in primary care networks and encouraged PCNs to appoint GPNs as clinical directors. To help achieve this there’s additional funding to support primary care nurses to develop the leadership skills needed to become more actively involved in leading their PCNs.

The panel will discuss what more can be done to increase nurses’ voice, how the profession is responding to PCN opportunities, the latest on the General Practice Nursing 10 Point Plan, how nurses can overcome some of the barriers which have traditionally prevented them from taking leadership roles and the opportunities available to advance their careers and retain their skills within primary care.



  • Karen Storey, Primary Care Nursing Lead, NHS England and NHS Improvement
  • Ben Scott, Advanced Nurse Practitioner, Doncaster South Primary Care Network
  • Julie Bolus, Non-Executive Director, NAPC
  • Skylar Crutchlow, Nurse Manager, Holbrooks Health Team, Coventry


Click here to listen to a recording.

10:20 – 11:00 Maximising the role of clinical pharmacists within primary care networks and teams

Clinical pharmacists have played an increasing role in primary care over the last few years with many benefits to patients and practices. Now their role has been boosted further as a result of the additional 20,000 staff promised in the five year GP contract, with clinical pharmacists one of the first roles to be rolled out across England this year alongside link workers. It’s hoped clinical pharmacists will be an integral part of core general practice by 2024 and by then a typical PCN of 50,000 patients could even have a team of five or six. The ambition is that a dedicated clinical pharmacy team will significantly improve medication reviews, medicine optimisation and safety, and support in care homes.

In this session, pharmacy leaders will outline the opportunities the new reimbursement scheme brings for pharmacists and patients, how pharmacists’ contribution can be maximised and embedded as part of multidisciplinary teams. They’ll be joined by a clinical pharmacist who is one of the few pharmacists to have been appointed a PCN clinical director.

  • Dr Reg Rehal, Advanced Pharmacist Practitioner, Clinical Pharmacist Lead, Thurrock Health Hubs and Clinical Director, Tilbury and Chadwell Primary Care Network
  • Dr Bruce Warner, Deputy Chief Pharmaceutical Officer, NHS England and NHS Improvement
  • Lelly Oboh, Consultant Pharmacist for Older People at Guy’s and St Thomas’ NHS Foundation Trust and NHS Specialist Pharmacy Service
  • Professor Ash Soni OBE, Vice President, International Pharmacy Federation (FIP), Assembly and English Pharmacy Board Member, Royal Pharmaceutical Society, NAPC Non-Executive Director  (Session chair)


Click here to download the slides from this session or here to listen to a recording.

1215 – 1245  In conversation with Prerana Issar, Chief People Officer, NHS England and NHS Improvement

NAPC’s Dr Nav Chana MBE, National Clinical Director, interviews Prerana Issar on the challenges and opportunities around developing the primary care workforce. They will discuss the interim People Plan published in June and explore workforce plans for primary care. Prerana will reflect on her first six months in her role and the work she is doing with primary care networks to ensure that the NHS has enough people, with the right skills and experience to deliver the improvements for patients as set out in the NHS Long Term Plan (LTP). They will discuss the importance of team-based care around population health needs and developing new models in multi-disciplinary working to support the LTP’s ambition to integrate primary, community and secondary care. Discussions will include the new roles being embedded in primary care networks and the importance of making the fundamental shift in the skill mix needed to improve care for the local population, culture and ways of working.

Click here to listen to a recording.

1250 – 1330 Exploring the way forward for district nursing – innovative models and collaborative working with PCNs

District nurses are vital to enabling people to live as healthily and independently as possible while reducing the need for hospital care. This session looks at district nursing within primary care networks and asks what new primary care networks can learn from some of the approaches taken to integrating district nursing in primary care homes where strong relationships between primary care and district nursing have been been built.There will be a practical focus as both Freshney Pelham Primary Care Home and Herefordshire Primary Care Home share the work their district nursing teams have been doing to become key integrated parts of the primary care home with a fresh approach to managing their patients and new technologies enabling them to do things differently. But in other areas challenges remain where relationships and working relationships vary in terms of governance, funding and culture – the session will also explore how these can be overcome and how they can provide proactive personalised care particularly for people with long term conditions.  

Panel include:

  • Dr Crystal Oldman CBE, Chief Executive, Queen’s Nursing Institute
  • David Farnsworth, Associate Director Integrated Care, Wye Valley NHS Trust and member of Herefordshire Integrated Care Alliance Primary Care Home
  • Claire James, District Nurse, Herefordshire Primary Care Home
  • Dr David Colin-Thome OBE, Fellow of the Queen’s Nursing Institute
  • Dr Nathalie Dukes, CEO, Freshney Pelham Primary Care Home
  • Elizabeth Clift, Clinical Lead Manager, Freshney Pelham Primary Care Home
  • Jill Ottley, Operational Nurse Manager, Freshney Pelham Primary Care Home


Click here to download the slides from this session or here to listen to a recording.