NHS managers recognised for gaining skills to manage primary care at scale

NHS managers recognised for gaining skills to manage primary care at scale

Primary care professionals who spent a year developing the skills needed to manage primary care at scale were recognised at the NHS Confederation’s annual conference in Manchester.

Eight students who successfully completed the Diploma in Advanced Primary Care Management, run by the National Association of Primary Care (NAPC), were presented with their certificates by NAPC Chair Dr Minesh Patel.

They are the second wave of students to have completed the diploma, launched in October 2017:

  • Jo DeBacker – Practice Manager at Ormskirk Medical Practice in West Lancashire
  • Tracy Dell – Practice Manager at Plane Trees Group Practice in Halifax
  • Dr Alka Patel – Portfolio GP (based in London and Hertfordshire) and Royal College of General Practitioners Clinical Fellow, Collaborative General Practice
  • Theresa Philips – Assistant Manager, MGS Medical Practice in Wolverhampton
  • Melanie Rawes – Practice Manager, Clayton Medical Centre in Lancashire
  • Judith Rowlands –  Practice Manager, Tarleton Group Practice in Lancashire
  • Alison Shields  – Practice Manager, Nelson Medical Practice in Lancashire
  • Johan Taylor – Managing Partner, Marple Cottage Surgery, Stockport

The successful diploma students include former GP Federation Chair Dr Alka Patel who described the course as “intense and intensely inspiring.” She said: “I have a thirst for knowledge and I really wanted to embrace and be empowered by useful knowledge to give myself real credibility and confidence.”

“I came across the NAPC diploma and felt that all the hard work had been done in putting together all the resources and tools I was looking for…all I had to do was the hard work in studying it!”

Fellow student Tracy Dell, a practice manager in one of the NAPC’s primary care home sites in Halifax, said: “I’d already been working at scale with 10 other practices but thought I needed to look at doing things a bit differently. The diploma has changed the way I manage and I’m already putting some of its management models into practice.”

“It’s good to push yourself and the diploma course opens up both challenges and different avenues for practice managers.”

The one-year diploma incorporates the learning and experience of the primary care home and new care models programmes. It’s designed to give students the expertise and confidence to lead the transformation of primary care through the development of primary care networks, as set out in the NHS Long Term Plan and new GP contract.

The course has been developed with funding from the General Practice Forward View. Fees are subsidised and some bursary funding options are available

Candidates are now being offered the chance to take all three modules separately – subject to the availability of places.

Apply now for the next course starting in October 2019 or find out more by emailing the NAPC team at: napc@napc.co.uk.

The NAPC diploma is run in association with the Healthcare Financial Management Association(HFMA) and Capsticks, with delivery partners the Practice Management Network and the Association of Medical Secretaries, Practice Managers, Administrators and Receptionists (AMSPAR). The project has been set up with funding by NHS England.

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