Annual conference strand 4 - 2019

Community engagement

Thursday 10 October

14:10 Welcome from strand chair Dr Nav Chana MBE, National PCH Clinical Director, NAPC

14:15 – 15:30 Harnessing community engagement to enable population health management and service co-design including clinic answering your key community engagement questions

Building a culture of partnership with patients, people and communities is vital to the success of primary care networks. Successful primary care homes have made community engagement a key element from the very beginning as they embarked on a shared vision to building their understanding of their population’s health needs and co-designing personalised care. 

This session looks at how primary care networks can build successful community engagement into their plans. As well as practical tips on how to get started, the session will look at two case studies – Newport Pagnell Primary Care Home on their extensive work to understand the needs of their patients, especially those who tended to be unrepresented and the mental health projects that followed, and Newham Primary Care Home where they engaged with some of their community for the first time through local clubs.

The session will finish with an opportunity to pose your community engagement challenges to the panel.


  • Dr Nav Chana MBE, National PCH Clinical Director, NAPC
  • Caroline Rollings, PCH Faculty Member, NAPC
  • Neil Tester, Director, Richmond Group.
  • Wayne Farah, Former Vice Chair, Newham CCG


Click here to download the slides from this session or here to listen to a recording.