NAPC Annual Conference 2018

Our speakers

Susan Acott, Chief Executive, East Kent Hospitals University Foundation Trust

Susan Acott started her career from the NHS general management training scheme, having graduated from Birmingham University. She has long-standing experience in the NHS and has worked in a variety of posts in Merseyside, York, London and for the last 13 years has been in Kent. Her board level experience includes operational, strategic, performance and transformation portfolios.

Susan is passionate about the role of clinical leadership and education in delivering and sustaining high quality, safe services for patients. She has had considerable experience of service improvement, IT-based transformation, service reorganisation, mergers and operational delivery.

Paul Batchelor, NAPC Dental Lead

Paul has worked within both community dental services and general dental services. During this time he obtained an MCDH, DDPH and PhD, as well as Fellowship of the Faculty of General Dental Practice (UK). He also holds fellowships from the Faculty of Public Health and the Faculty of Dental Surgery. He is a member of the European Health Policy Group and was appointed President of the British Association for the Study of Community Dentistry in April 2004.

Paul was involved in the Clinical Standards Advisory Group, Options for Change and Workforce Review, as well as the National Audit Office and Office of Fair Trading working parties. He advised the Parliamentary Health Committee on their inquiry into NHS Dentistry under the new GDS and PDS contracts. He currently works as an Advisor to the Irish Department of Health, the National Association of Primary Care, was awarded an honorary Chair at UCLan, an honorary post at UCL, Chief Facilitator for the Fellowship programme at the FGDP(UK) and Chairs the dental group at the Centre for Sustainable Healthcare.

Julie Bolus, Non-executive director, Locala Community Partnerships

After qualifying as a nurse in 1985, Julie Bolus worked in general practice from 1988 before moving on to roles looking at the quality of primary care. She was Chief Operating Officer for a large community trust and Director of Nursing and Quality for 13 years, the last two with Nottingham and Derby area team for NHS England.

Julie retired from the NHS in 2015 and is an independent consultant working predominantly with primary and community services. She is also a Non-executive Director of Locala, a large community provider in West Yorkshire. She remains a registered and passionate nurse.

Dr Charlotte Canniff, Clinical Chair, North West Surrey Clinical Commissioning Group

Dr Charlotte Canniff has been a GP Partner in Sunbury for the past 16 years, having trained at Charing Cross and Westminster Medical Schools.

She started her commissioning role in 2013 becoming Clinical Chair in April 2016. She has gained experience working at a strategic level within the organisation and also more widely across the health and social care system. She sits on the local Transformation Board and is board sponsor for both the women and children’s workstream and primary care for Surrey Health Partners.

Charlotte represents primary care and clinical leadership at national level on behalf of Surrey Heartlands CCGs.

Dr Nav Chana, Chair, NAPC

Dr Nav Chana was elected Chair of the National Association of Primary Care (NAPC) in 2014 and has been integral to the development and roll out of more than 200 primary care home (PCH) sites across England.

Nav has been a GP at the Cricket Green Medical Practice in South West London for over 26 years. Previously he was Clinical Adviser for Workforce Redesign for the new care models programme, Director of Education Quality for Health Education South London and Postgraduate Dean for General Practice and Community-Based Education. This year he was ranked in Pulse’s top 50 of influential GPs.

Professor Ian Cumming OBE, Chief Executive, Health Education England

Professor Ian Cumming started his career in the NHS as a biomedical scientist and later worked as a research scientist in coagulation disorders before moving into NHS leadership in the early 1990s.

In 2012, he was appointed Chief Executive of Health Education England (HEE). Ian has a particular interest in the development of leadership skills in clinical staff and is an Honorary Professor of Healthcare Leadership in the Medical School at Lancaster University.

In 2003, he was awarded the OBE for services to the NHS and in 2010 was made an honorary Fellow of the Royal College of General Practitioners.

Stephen Dorrell, Chair, NHS Confederation

Stephen Dorrell was appointed chair of the NHS Confederation in November 2015.

Stephen was a Member of Parliament from 1979 to 2015 and a member of the government from 1987 to 1997, serving as a minister in the Treasury, the Department of Health and the Department of National Heritage. He was a member of the Cabinet as Secretary of State for the National Heritage from 1994 to 1995 and Secretary of State for Health from 1995 to 1997.

Stephen led Conservative Mainstream from 2001 to 2005; from 2005 to 2010 he was chair of the Conservative Public Service Improvement Group and from 2008 to 2010 he was a member of the cross-party Commission on Public Service Reform convened by the Royal Society of Arts.

Between 2010 and 2014, Stephen was the first elected chair of the House of Commons Health Committee, developing the role of the Committee as an authoritative cross-party voice on health and care policy.

In addition to his political life, Stephen has had an active business life both as a company director and as a consultant working with many of the major private equity houses. He is a senior adviser to KPMG supporting the Global Health and Public Sector practices.

Born in 1952, he was educated at Uppingham School, and Brasenose College, Oxford.

Dr Michelle Drage, Chief Executive, Londonwide Local Medical Committees

Dr Michelle Drage is the widely respected leader of London’s general practice. The Londonwide Local Medical Committees support 7,000 GPs and more than 1,250 practice teams, providing care to nine million patients in the Capital. She has been an elected regional representative on the British Medical Association’s General Practitioners Committee (GPC) since 1998.

Michelle’s experience and interests span from workforce and contracts to the future of primary care and she is a strong proponent of collaborative working across communities and local services. In 2017 she ranked 22 on Pulse magazine’s list of the top 50 most influential GPs.

Wayne Farah, Vice-Chair, Newham Clinical Commissioning Group

Mr Farah is a full time carer. He has worked as a social worker, a human resources professional and as a senior policy adviser in local government. He has been an NHS non-executive director for 18 years. He established the Newham Community Prescription project which won “Community Programme of the Year” in the BT Sports Industry 2018 awards. He has more than 30 years experience as a community organiser, is a long term associate of the Institute of Race Relations and has led numerous community initiatives including Vision Care for Homeless People, Doctors of the World UK, the Migrants Rights Network and An Viet Housing Association.

Dr Hilary Floyd, Medical Director, GP Health Partners

With 26 years’ experience as a GP partner at a thriving practice, Dr Floyd keenly identifies with the challenges facing the health service. She believes passionately that to transform and sustain primary care now and in the future it is essential to work collaboratively, look at opportunities for sharing functions and ways to implement services at scale. She regarded the role of Medical Director for GP Health Partners, her local GP network, as a prime opportunity to safeguard the values and integrity of primary care and work in a sustainable way to positively impact patient lives.

Dr Claire Fuller, Senior Responsible Officer, Surrey Heartlands Health and Care Partnership

Dr Claire Fuller has been a practising GP since 1995 and has lived and worked in Surrey almost all her life, with a short spell in Northumberland working in a single handed rural general practice.
Under her leadership Surrey Heartlands – one of 10 integrated care systems (ICS) nationally – is focussing on the wider determinants of health and taking a population health management approach to support people to live healthier lives.

Claire was named Clinical Leader of the Year in the 2017 Health Service Journal awards and has recently been named among the top 30 women leaders in UK healthcare.

Matt Hancock MP, Secretary of State for Health and Social Care

Matt Hancock MP was appointed Secretary of State for Health and Social Care on 9 July 2018. He was Secretary of State for Digital, Culture, Media and Sport from 8 January 2018 to 9 July 2018. He was previously Minister of State for Digital from July 2016 to January 2018. Matt Hancock is the MP for West Suffolk, having been elected in the 2010 general election. From 2010 Matt served as a backbencher on the Public Accounts Committee and the Standards & Privileges Committee. Matt entered government in September 2012 and has served in a number of Ministerial Roles, including for skills and business, and as Paymaster General. He oversaw the expansion of apprenticeships, and championed the digital transformation of government. From July 2016 he served at DCMS as Minister of State for Digital and was responsible for broadband, broadcasting, creative industries, cyber and the tech industry. Before entering politics, Matt worked for his family business, as an economist at the Bank of England, and as Chief of Staff to the Shadow Chancellor of the Exchequer. He holds degrees from Oxford and Cambridge Universities.


Dominic Hardy, Director of Primary Care Delivery, NHS England.

Mr Hardy is currently Director of Primary Care Delivery in NHS England. He previously held roles at regional level in NHS England as Director of Commissioning Operations for Wessex and as Regional Assurance and Delivery Director. Prior to that he worked in the South of England and South Central SHA for over 3 years, working with colleagues across the South to establish and then lead the new commissioning system. Before moving to the NHS he worked in central government in a range of roles, including at the DH with Professor Sir Ara Darzi as project director for the NHS Next Stage Review. He has also worked at the management consultancy Pricewaterhouse Coopers and as a policy advisor to Tony Blair and Principal Private Secretary to John Reid and Patricia Hewitt.

Jeremy Hughes, Chief Executive Officer, Alzheimer’s Society

Mr Hughes joined Alzheimer’s Society in November 2010. He is leading the charity in its five year transformational strategy ‘New Deal on Dementia’ 2017-22. He co-chairs the Dementia Friendly Communities Champions Group with broadcaster Angela Rippon.

He was previously Chief Executive of Breakthrough Breast Cancer and Head of External Affairs at the International Federation of Red Cross and Red Crescent Societies. His career in health and social care charities includes leadership posts for several major charities. In 2015 he was awarded the CBE for services to older people.

Dr Steve Kell, GP and Managing Partner Larwood Health Partnership

Dr Steve Kell is a managing GP partner at Larwood Surgery which cares for 32,000 patients in North Nottinghamshire. The practice was awarded the Royal College of General Practitioners’ Quality Practice Award in 2012 and was rated “outstanding” by the Care Quality Commission in 2016.

As a member of the NAPC’s executive committee he is passionate about developing sustainable primary care teams and a wider workforce. Previous roles included Chair of Bassetlaw Clinical Commissioning Group and Co-Chair of NHS Clinical Commissioners until March 2016 when he moved to develop the primary care home model at his practice. Dr Kell was awarded an OBE in 2014 for services to primary care.

Dr James Kingsland OBE, NAPC President

Dr Kingsland is the Senior Partner in a renowned General Practice in the North West of England. He has extensive experience in general practice, medical education and medical politics. He is President of the NAPC, having previously served as Chair. He is the co-author of the new care model, the primary care home, and is one of two national leads for the programme.

Dr Kingsland served as a senior GP adviser at the Department of Health twice and was the National Clinical Lead for the implementation programmes for clinical commissioning. He was also the Primary Care Lead on the Department of Health Board of the National Clinical Directors. He has also held advisory positions with National Institute of Clinical Excellence (NICE), Care Quality Commission (CQC) and Monitor. He is the Clinical Lead for the National Primary Care Network, a Non-Executive Director of the Royal Liverpool and Broadgreen University Hospitals NHS Trust and Founding Director of Waring Health Ltd.

Dr Karen Kirkham, National Clinical Adviser for Primary Care, NHS England

Dr Kirkham has been a GP for 25 years and is a senior partner in a large practice. She is Assistant Clinical Chair of Dorset Clinical Commissioning Group and Locality Clinical Chair for Weymouth and Portland. She is part of the senior leadership team at Dorset Sustainability and Transformation Partnership (STP) and Clinical Lead for the Dorset Integrated Care System (ICS).

She has been a leader of the Clinical Services Review Team, worked on acute and community reconfiguration and is currently focussing on redesign, transformation and delivery of the integrated community services and primary care component of Dorset’s STP, which underpins the transformation agenda. In 2017 she won the NAPC’s Clinician of the Year title.

Dr Greg Knight, Newly qualified GP, Three Spires Medical Practice

Dr Knight is based in Cornwall where he completed the vocational training scheme in July 2018. During his registrar year he was involved in the early stages of development of a primary care home at Truro Health Park. He is currently taking a break from practice following the birth of his first child and he is looking forward to getting back to work later this year and a career in the changing world of NHS primary care.

Michael Lennox, Chief Executive Officer, Somerset Local Pharmaceutical Committee

Michael has 30 years leadership and operational experience within the pharmacy and healthcare sector. As a qualified pharmacist, Michael has a highly-detailed understanding of community pharmacy, the NHS and the delivery of healthcare products and services. Michael has had national roles within community pharmacy allowing him to apply his diverse and extensive skills-base in people leadership as well as customer-facing business operational and development arenas.

He is Member of Southwest NHS England Local Professional Network for Pharmacy (representing Somerset), Chief Executive Officer for Somerset Local Pharmaceutical Committee, National Partnership Development Manager, Bluestream Academy Ltd and Council Member, National Association of Primary Care (lead for Community Pharmacy Development). He was previously Clinical Pharmacy Service Development Manager, Livewell Southwest and National Business Development Manager Healthcare Services at Celesio UK.

Dr Martin McShane, Chief Medical Officer, Clinical Delivery, Optum UK

Dr Martin McShane has over two decades’ experience in frontline clinical services having trained as a general and vascular surgeon and then been a GP partner in an ex-mining community in Derbyshire. He has acquired substantial commissioning and executive management experience through fundholding, clinical chairmanship in commissioning organisations and as a primary care trust Chief Executive and Director — encompassing specialised commissioning. He has worked at a national level on the National Patient Safety Forum and as clinical director for long-term conditions in NHS England. He has a keen interest in supporting professional leadership, public engagement and transforming care; central to which is real empowerment of people engaged in their own health and wellbeing.

Heidi Morgan, ‘Eden on Prescription’ manager

Ms Morgan originally trained as an environmental engineer and started her working life in the environmental sector. In 1998 she moved to Melbourne to work for Voluntary Service Overseas before taking up a position in Fiji in the South Pacific. She has worked on nature-based programmes at the Eden Project in Cornwall for the last seven years. Her current role involves setting up and running programmes for patients referred by primary care practitioners. She is passionate about enabling people to see themselves as the creators of their own health and wellbeing and the importance of nature-based activities in helping them achieve that goal.

Dr James Morrow, Managing Partner, Granta Primary Care Home

Dr Morrow qualified from Oxford in 1990 after pre-clinical studies at Cambridge. He became a partner at the Granta practice in May 2007 after 12 years as a GP in Marlow, Buckinghamshire. He has been integral to the growth of Granta through the sequential merger of four practices and now leads a single practice team serving some 44,000 practice members in South Cambridgeshire.

Dr Masood Nazir, National Clinical Lead and SRO, Primary Care Digital Transformation, NHS England

Masood is passionate about creating a joined-up health system for patients, which will lead to better, safer, more effective care.

Empowering patients and putting them at the centre of services is Masood’s top priority. He firmly believes that this can be achieved through effective sharing of health information and use of available innovative technology. During his career so far, he has delivered large scale transformational projects such as the Patient on-line programme across the whole of England.

Masood is the Executive Managing Partner for largest single site practice in Birmingham, looking after 26,000 registered patients. Masood is motivated and highly successful in influencing policy and holds a highly influential role within NHS England as the National Clinical Lead and SRO for Primary Care Digital Transformation.

At a local level, Masood is the Chief Clinical Information Officer (CCIO) for the largest Clinical Commissioning Group in England and is the Senior Responsible Officer (SRO) for the Your Care Connected (shared record) programme, improving care for 1.9million patients.

Claire Oatway, Specialist in leadership, strategy and transformation

A specialist in leadership, strategy and transformation in a partnership environment, Claire has helped Beacon Medical Group – a merged GP partnership supporting 39,000 patients in South Devon and a primary care home – to develop its founding principles and structures, deliver major service changes boosting income and outcomes. Previously Policy, Performance and Partnerships Manager for Plymouth City Council, Claire has supported and developed several significant citywide partnerships. Claire is a regular speaker at national and international conferences, inspiring others to embody hope for a different future and take practical steps to stimulate change around them. Claire has been nominated as Business Mother of the Year, among the Top most inspiring managers in the UK, and among the Most wonderful, cool and inspirational women in Plymouth.

David Pearson, Director of Social Services/ Adult Social Care, Nottinghamshire

Mr Pearson has held his current post since 2005. He also has responsibility for public health and has been Deputy Chief Executive since 2008. In 2016, he was asked to lead the development of a Sustainability and Transformation Partnership (STP) for health and social care services in Nottingham and Nottinghamshire. In November 2017 he was invited to be a member of the independent panel advising the Government on the development of the Green Paper on adult social care for older people.
In April 2014, he became the President of the Association of Directors of Adult Services. He was awarded a CBE in 2016 for services to adult social care.

Dr Nina Pearson, GP Lead for Bedfordshire, Luton and Milton Keynes Integrated Care System

Dr Pearson has been a partner at Lea Vale Medical Group since 2006. She trained at the University of Newcastle-upon-Tyne and completed her GP training in Harrogate. She worked as a GP in Bradford before joining the Lea Vale practice in 2003.

She is the Clinical Leader of Luton Clinical Commissioning Group (CCG) overseeing governance, organisational development and clinical leadership. Dr Pearson also chairs the Luton CCG board and the Transformation Board.

John Pope CBE, NAPC Chief Executive Officer

Mr Pope has more than 35 years’ experience in healthcare – his roles have included Finance Director and acute trust Chief Executive, for more than a decade. He worked at national level for the Department of Health as part of a team reviewing whole health communities and as Chief Operating Officer for the London Deanery. Mr Pope joined the NAPC in late 2015 supporting the development of the primary care home programme and was appointed Chief Executive Officer in summer 2016. He is inspired by local frontline energy and a desire to improve local health and care services.

Dr Vish Ratnasuriya, GP partner and Chair, Our Health Partnership

Dr Ratnasuriya is a GP partner at Lordswood Medical Practice in Harborne, Birmingham, which values the continuity of care via a personal list system.

He was elected Chair of Our Health Partnership (OHP) – a super partnership of more than 47 practices, 189 partners and more than 1,000 staff serving 360,000 patients.

OHP’s unique model allows it to combine the diversity in general practice, enabling it to meet the needs of different local communities, with scale to evolve the partnership model so it thrives in future. The partnership has been joined by associated practices to integrate care and provide extended access for seven communities serving around 500,000 patients.

Zoe Richmond, Commissioning Lead, Local Optical Committee Support Unit (LOCSU)

As an Optometrist, Ms Richmond practises part time in a small independent practice in Saltburn -by-the-sea, North Yorkshire.

She joined the team at LOCSU in 2011 and is an experienced lommissioning lead, providing support to local optical committees, primary eye care companies and commissioners in all matter relating to eye health service redesign.  She represents LOCSU on a number of national groups including the National Primary Care Network and Public Health England’s Advisory group for Children’s Vision Screening.​

She was appointed care-taker Chair to establish the Local Eye Health Network for Cumbria and the North East and remains a core team member.

Harjit Sandhu, Director of Policy and Strategy, National Community Hearing Association

Mr Sandhu has a Master of Science degree in health economics, policy and management from the London School of Economics. In 2013, he joined The National Community Hearing Association (NCHA), which represents community hearing care providers in the UK. Previously, he worked in various clinical, policy and operational roles across community practice, the hospital service, the third sector and international clinical trials. His special interests include out of hospital care, health economics and policy analysis.

Dr Andrew Sharpe, Epsom GP and Chief Clinical Information Officer, Surrey Care Record

Dr Sharpe has been qualified for more than 30 years and has been a GP partner in Epsom for 25 years. He has also been a GP trainer for 24 years. He is Clinical Lead for Information Governance at Surrey Downs Clinical Commissioning Group and also works closely with his local sustainability and transformation partnership and integrated care system to drive forward the implementation of modern information technology in the NHS in Surrey. He is currently in the first cohort of the NHS Digital Academy’s course in health informatics leadership, delivered by a partnership of Imperial College London, the University of Edinburgh and Harvard Medical School.

Dr Richard Sloan, Chair Healthwatch Wakefield Ltd

Dr Sloan was a GP in Cheltenham and then in Airedale, Castleford until he retired in 2005.
He was a trainer, GP tutor, course organiser and Associate Director of Postgraduate General Practice Education (Yorkshire Deanery). He worked as education adviser and appraisal lead for the Pontefract and Castleford and then the Wakefield District NHS Primary Care Trusts from 2004 to 2010. Since retirement he has worked for various organisations.

He was awarded an MBE for services to healthcare in 2011 and received a Community Champion award by Wakefield Metropolitan and District Council in 2013.

Dr Stewart Smith, Medical Director, St Austell Healthcare Primary Care Home

Dr Smith is a GP partner and Medical Director at St Austell Healthcare, which serves 31,000 patients and was one of 15 national rapid test sites for the primary care home project. He has helped establish a successful social prescribing scheme and numerous cross-agency integration projects.


Ashok ‘Ash’ Soni OBE, President, Royal Pharmaceutical Society

Mr Soni was re-elected as President of the Royal Pharmaceutical Society in July 2017, having previously held the same position from 2014-2016. He was a board member of Health Education South London from 2013-2015 and as a member of the NHS Future Forum’s clinical advice and leadership work stream, he was tasked with reviewing the Health and Social Care Bill. In the second phase of the Forum, he jointly led the workstream on ‘The NHS’s Role in the Public’s Health’. He has been part of an expert advisory board reviewing the NHS constitution. In 2016 he was appointed visiting professor at Huddersfield University.

Dr Mark Spencer, GP, Mount View Practice, Fleetwood

Dr Spencer has been a GP in Fleetwood since 1991 and sits on the NAPC Council. He is Chair of the Fleetwood Primary Care Home. He is also the Clinical Lead for Primary Care Transformation for the Lancashire and Cumbria Sustainability and Transformation Partnership. In 1994 he was the co-founder of Fylde Coast Medical Services – a local GP co-operative providing 24/7 out-of-hospital urgent care. He remains a director. He is also a co-founder and national leader for NHS Collaborate, a mutually supportive community of leaders across primary care.

Matthew Swindells, National Director – Operations and Information, NHS England

Matthew joined NHS England in May 2016 from the Cerner Group, where he was Senior Vice President for Population Health and Global Strategy. He is responsible for national performance of the NHS against the NHS Constitution Standards, assurance of Clinical Commissioning Groups, achieving digital transformation, and information and technology programmes. He has over 25 years’ experience in health care services, and has worked in the Department of Health and the Prime Minister’s Office of Public Service Reform. Matthew began his career at Guys and St Thomas’ Hospital in the early 1990s, and went on to become Director of Clinical Services of Heatherwood and Wexham Park Hospital and later Chief Executive of the Royal Surrey County Hospital. He is visiting professor and chair of the advisory committee in the School of Health Management at the University of Surrey and Member of the Editorial Board for the Journal of Population Health Management.


Jane Wilson, Medical Director, Kingston Hospital NHS Foundation Trust

Miss Wilson’s aim in undertaking her current role, which she has held for nine years, has been to ensure that the Trust puts quality and safety foremost in all decisions from the board to frontline. This was recognised when the organisation became a Foundation Trust in 2013, and most recently, by the Care Quality Commission rating the Trust outstanding for Quality and Leadership.

She has worked clinically as a consultant obstetrician and gynaecologist for more than 25 years and has held Trust-wide and regional leadership roles in medical education.

Clare Whelan OBE, Director of Public Policy Projects, Dorson Transform Ltd

Claire was an elected local government councillor from 1990-2014 holding different roles including Mayor, Cabinet Member, Scrutiny Chair and Health & Wellbeing Board Member. She was active in the cross party Local Government Association from 1998- 2014 on programme Boards and developing councillor recruitment and leadership training programmes. Her day job at Westminster involved working with politicians and the policy world. She is now also an advisor on healthcare and local government to a multinational company. Clare was appointed an OBE for services to local government, is a Fellow of the Royal Society of Arts and Deputy Lieutenant for Greater London.