NAPC Services - our offer

NAPC Services : the offer

NAPC digital: what do we do?

The NHS Long Term Plan places technology at the centre of a number of its commitments. It sets out that every patient will have the right to be offered digital-first primary care by 2023-24, where they can easily access advice, support and treatment using digital and online tools.  NAPC are able to support practices and other partners to deliver a comprehensive digital offer for their patients, integrating these services across a local area.

NAPC have supported PCNs, CCGs and Systems to understand the data that is easily available to them using a simple segmentation approach to identify and target population health needs.  What teams then need are ideas and innovative approaches that can be used to deliver high quality care.

We have partnered with a wide range of digital companies who are ready to develop and test solutions to address real world clinical care challenges or opportunities that could improve population health.  We have access to innovative approaches to improve effectiveness and deliver great care across individual organisations or across a whole health care system.

We connect NAPC’s ecosystem of primary healthcare providers, local authorities and third sector teams. The NAPC’s digital program provides direct support to address the needs of the provider and/or to address priority population health needs for PCHs/PCNs .

We promote the adoption and implementation of technology in today’s primary healthcare environment. This is core to the NAPC approach, along with our focus on improving workflows, ensuring better patient & access seeking opportunities to reduce overall costs.

We encourage innovation, and the use of digital health technology as a tool to manage population growth, increased patient demand, and to help reduce the ever-increasing strain on the NHS. Technology has the potential to offer solutions that can be adopted across the whole medical pathway from back office operations and analytics, to cutting edge patient facing services.

We aim to improve and increase the quality of primary healthcare that the NHS provides by not only creating digital champions within the NAPC ecosystems but across national primary healthcare services. Adopting technology will not only make practices more efficient, but will enable them to provide a better level of care to patients overall.

Acute trusts: identifying high risk patients

NAPC is working with primary care, acute trusts and health systems to identify people who are at risk in the population – this same process can be used to identify patients at increased risk of severe illness from coronavirus (COVID-19).

We can quickly analyse data with our simple segmentation approach to identify high risk cohorts of patients.   Some of these patients may present a concern for example due to existing mental health issues which could be exacerbated by Covid-19.

We can suggest low cost interventions to support and keep people safe and well.  The emerging evidence is that this may help reduce demand in non-urgent clinical cases across all sectors including emergency care.

For COVID-19 our support can enable primary care, community and acute trusts to target groups with small interventions to reduce the risk.

If you would like to find out how we can help you, contact Vikki Beddow and Matthew Walker by email: napc@napc.co.uk

https://napc.co.uk/napc-services-team/