Dr Nav Chana, former NAPC Chair and now National Primary Care Home Clinical Director, has been awarded an MBE for services to clinical education and primary and community care in the Queen’s birthday honours.
Commenting on his award, Nav said: “I’m delighted and very grateful to be recognised in the Queen’s Birthday honours which I see as a collective tribute to all the team’s endeavours at the National Association of Primary Care (NAPC) – and colleagues in the wider healthcare system – who work tirelessly to bring about transformational change.”
NAPC Chief Executive John Pope said: “Nav’s award is well deserved and is testament to his hard work and his dedication to NAPC’s mission to transform primary care. His leadership and drive are second to none. He has ensured that NAPC and primary care are centre stage when it comes to improving the NHS for the health of the population. He is truly an inspirational leader and his enthusiasm and humble approach is apparent to all those that meet him.”
The PCH model was launched in 2015. It was the original primary care network (PCN) which has informed national PCN policy. PCNs are now being developed across England as part of the five-year GP contract and NHS Long Term Plan.
There are currently more than 240 PCH sites across the country, covering 10 million patients. NAPC has worked with Sustainability and Transformation Partnerships and Integrated Care Systems, spreading the model to one fifth of the health and care system.
In the first year, primary care home sites were resulting in benefits for both patients and staff. A report published in March 2017 – Does the Primary Care Home Make a Difference? – looked at the impact of three of the early PCHs. It showed benefits of the model included reduced prescribing costs and a rise in staff satisfaction and retention. Patients experienced a drop in the average waiting time to see their GPs and reduced stays in hospital.
As the programme developed it became clear that redesigning the workforce and getting staff directly involved in driving forward change at a grassroots level were crucial to the success of this new model of care. Practice staff felt more engaged and saw changes for the better taking place within a relatively short space of time. Morale improved, recruitment and retention problems reduced and general practice was reinvigorated by this new team-based approach to care.
An evaluation by the Nuffield Trust found that PCH model strengthened collaboration between GPs and other health professionals and stimulated new services and ways of working, tailored to the needs of different patient groups.
Other useful resources
Achieving the vision of integrated care – exploring the development and successful implementation internationally of new models of integrated care.
Providing accountable care – comparing the delivery of primary care in the UK and USA through accountable care systems and organisations.