Fanni Mohamud
ANP and Lead Nurse
Camden North Primary Care Network (PCN)
The Challenge
As a nurse lead, Fanni identified that there were significant workforce issues for the PCN. In particular, this was around difficulty in recruiting to posts and a low retention rate compounded by low morale and limited access to professional development.
Kings Fund suggest that the overall NHS vacancy rate in London is 11.5%
The Innovation
Fanni conducted a survey with her colleagues to understand retention factors, revealing the importance of teamwork. She initiated peer learning online sessions and arranged full-day educational meetings every 2-3 months. These initiatives foster mutual support, improve patient care, and enhance job satisfaction, setting a new standard for staff engagement and retention within her PCN.
The Impact
- Increased nurse and HCA job satisfaction and morale
- Improved staff engagement across the PCN
- Increased awareness of the factors that influence workforce recruitment and retention
- Increased recruitment of nurses and HCAs within Fanni’s PCN
