CARE is a learning and development programme that empowers general practice nurses and other primary care professionals to play a key role in their primary care network, to shape services based on population health needs and to strengthen their leadership. Focussing on wellbeing and building and harnessing resilience, the programme uses digital technology to connect primary care professionals and to support joined-up, multi-professional working.
The programme is run in partnership with NAPC, the General Practice Nursing 10 Point Plan team at NHS England and NHS Improvement, Bedfordshire, Luton and Milton Keynes (BLMK) ICS and specialist coaches ShinyMind.
CARE’s practical and person-cantered approach has already led to more joined-up working in primary care networks in BLMK, bringing together a range of health and social care professionals as a complete care community. This is not only helping with immediate acute care need but is also supporting patients whose long-term conditions are likely to deteriorate during the COVID-19 pandemic.
Programme expansion and virtual support
The programme is being extended to other regions across the country, but recognising the current pressure on GPNs and the wider primary care workforce, parts of the programme have been brought forward to increase the resilience of staff, including a ‘virtual’ support package that can be adapted and co-designed with local systems to embed new ways of working.
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A key element of the support package is a wellbeing and resilience app – developed by ShinyMind with the NHS – that supports staff with their own health and to connect with others across the system. The app allows teams to connect with one another quickly and easily and create a positive and compassionate community of support. More information about the app can be found here.