From Referral to Relationship - NAPC

One of the biggest shifts:
👉 Specialists working with neighbourhood teams, not apart from them

This means:

Advice-first models
Joint working with GPs
Population health responsibility

From referral → collaboration.

NAPC infographic titled "From Referral to Relationship", comparing a traditional referral pathway with a collaborative neighbourhood health approach.

On the left, under "Less of: Old model", a vertical process shows: GP → Referral → Waiting → Outpatient. Each stage is connected by arrows, illustrating a linear pathway where patients are referred to specialist services and wait for outpatient care.

On the right, under "More of: New model", the process shows: GP → Specialist → Joint care plan → Neighbourhood care. An advice loop connects the GP and specialist, highlighting ongoing communication and collaboration. The model emphasises shared decision-making, joint care planning and specialist support integrated with neighbourhood teams rather than separate referral-based care.

Colour-coded icons accompany each stage, including GP assessment, professional collaboration, care planning and community-based neighbourhood care. NAPC branding appears at the top left.