What NAPC can do to support you:
Neighbourhood Model Development
We provide expert OD facilitation for INTs to build trusted relationships and drive measurable improvements. This includes aligning system partners around a shared neighbourhood health vision, and developing financial models and business cases that set out the investment needed and the benefits of establishing INTs.
Digital Transformation
Help teams adopt practical tools that make neighbourhood care more proactive and connected—optimising online consultations, standard operating procedures, and frontline care navigation while reducing admin burden. We combine action learning sets, on‑the‑ground coaching, and supplier engagement so digital tools fit real‑world workflow and improve access, flow, and experience.
Tools & Training
Teams gain access to practical tools, data insights, and tailored training that strengthen population health management. We help teams understand local need, target interventions, and improve outcomes across communities. We also provide tailored programmes for INT leaders to build the behaviours and skills needed to deliver neighbourhood health successfully.
Implementation
We develop a clear, system-wide delivery plan for neighbourhood health with timelines and accountabilities. We also support the introduction of the INT operating model by forming INTs, defining roles and responsibilities, and leading process redesign to deliver the intended benefits.
Organisational Model
We offer expertise in the governance and structures required to deliver neighbourhood health across partners. We work together to create models that relieve pressure and improve patient journeys. This includes specialist support to redesign urgent and emergency care models, enabling better access, flow, and integration across neighbourhood, place, and system levels.
Service Redesign
We help transform services to improve patient experience and boost local health outcomes. Our experts work with teams to redesign pathways, streamline processes, and embed sustainable, responsive models of care. We strengthen general practice by sharing learning, building alignment, and supporting practice-level redesign.
