Faculty

Dr Ed Bosonnet is a member of the NAPC faculty and primary care director at Medefer, a digital outpatient healthcare provider. A GP by background, Ed is formerly a CCG governing body GP, and has over 10 years’ experience in senior leadership roles. Ed has created, shaped, and implemented a wide range of digitally focused innovations. These have included digital infrastructure, integrated data solutions, digital decision support tools and new tech enabled clinical pathways. He has led on projects within the primary care and secondary care setting both from within the NHS and the independent sector. Ed has also worked at a strategic level, shaping integrated primary care and digital strategies whist he was a commissioner. Ed’s passion is to bring people together through effective clinical leadership and engagement. Ed believes that relationships are the key driver for innovation and whole system development. Ed’s background and experience provides him with an opportunity to support the NAPC strategically and ensure the NPAC continues to promote new approaches and models of care that provide real world value to primary care and neighbourhood development.

Joanne Haws is a registered nurse who held a variety of roles within the UK NHS before setting up in business as an independent consultant in 2010. Joanne is the Clinical Director of Learn With Nurses, a Community Interest Company providing online clinical education that is accessible to healthcare professionals globally. She is a member of the Nurses and Allied Health Professionals Working Party of The British and Irish Hypertension Society and has authored many publications in the nursing and cardiology press both in the UK and internationally. Joanne is a Non-Executive Director 2 of the National Association of Primary Care and is a Senior Clinical Consultant on the National Clinically led Workforce and Activity Redesign (CLEAR) Programme, sponsored by NHSEI. To keep up her acute skills Joanne still regularly works shifts in Critical Care, where she returned to frontline practice during the peak of the COVID-19 pandemic.

Caroline is passionate about improving healthcare for our populations and believes that this can only be achieved by working across boundaries especially, as now, when we are under immense pressure. She supports holistic patient care and has worked in Primary Care for over 30 years, 10 of them as Managing Partner developing an innovative practice encompassing GMS/Provider services and second wave PCH. Currently holding the position of joint chair of the ‘One Voice’ group, representing a coalition of unions and professional bodies including NAPC, RCGP, RCN and the Kings Fund amongst others. An important part of their work is the acknowledgment that whilst patient needs are at the centre of the plans to recover services, this cannot be at the expense of health staff wellbeing. Wellbeing and mental health have been a golden thread throughout her career. This interest continues as the NAPC Wellbeing lead.

Cheryl has a professional background as a Paediatric Nurse and Health Visitor.  Cheryl has 30 plus years’ experience in bringing about change & transformation across public, private and non-profit sectors. Cheryl can provide bespoke solutions to the most complex and difficult challenges.

Cheryl leads clients carefully and sympathetically through change, using her vast experience and flair for innovation alongside her excellent people skills to achieve lasting results.  Cheryl has the ability of being able to provide objective challenge, make time to listen and yet successfully support those who initially struggle to see the bigger picture.

Cheryl’s interests are in change, leadership, quality improvement and people development. Cheryl has an MBA from Manchester Business School, is an MBTI and NLP Practitioner and an executive coach.

A senior finance professional with Board level experience in the private sector as well as within the NHS.

Following a successful career in Investment Banking, Martin spent eight years at Monitor/NHSI where he led the Regulation team responsible for financial turnaround, organisation change such as mergers and acquisitions, as well as leading programmes on innovative change such as the Vanguard programme and subsidiary companies.  He was responsible for the financial diagnostic work as well as driving change at a number of trusts including Barts and the Royal Free. He has also worked with Community and Mental Health Trusts.

Martin spent over a year as Financial Improvement Director at Barts Health, leading a multi-disciplinary team to address what was the largest underlying deficit in the NHS at the time.

Latterly Martin has worked as CFO in a two privately owned health tech companies where he led successful fundraising rounds.

Scott has over 20 years of experience leading health and care system transformation. Working across the UK, USA, Europe and Australia he has advised government leaders through to frontline staff on the development of integrated care models, and he specialises in turning strategy into positive, practical impact.

Jeremy Martin worked in the NHS for 25 years, most recently as Director of Transformation at an acute hospital in the South West.  From 2013-2019 he was the Programme Director of the Symphony Programme in Somerset – an innovative and successful national Vanguard programme developing and implementing creative approaches to integrated neighbourhood teams and population health as well as building a new business model for GP practices in the area.  The programme was one of the first to develop a unified data-set, introduce health coaches in GP practices and create neighbourhood complex care teams.  Since then he has focussed on supporting organisations and systems to create successful approaches to population health and neighbourhood working.

Jag leads NAPC’s  evaluation and population analytics work. He specialises in the management and application of operational research, quantitative analysis and modelling techniques to support business decision-making.

He has substantial experience of the range of strategic and tactical analytical services to help healthcare teams understand the needs of their population, address health inequalities and evidence the value of whole workforce/population working. He is currently supporting over 200 different improvement projects covering over 10% of primary care.

Giles has worked in and around the NHS for over 25 years with recent experience of both the emerging ICSs and leadership in an NHS Trust. He worked for 6 years as a Trust Board Director in his role as Director of Strategy and Partnerships at a large acute and tertiary provider in Surrey.

Giles led major service developments and was instrumental in the creation of a healthy more integrated local place-based system. This included the trust and local GPs (through a Federation), partnering to bid and win a tender to run community services and introduce new models of care. Giles led the Integrated Care Partnership (Place) in SW Surrey over 2 years and brought a diverse range of partners together in the ICP Board. Giles has practical experience of the big issues that primary care, wider places and ICBs face and learning new ways of working with multiple partners. In 2022-23 Giles spoke with nearly 300 PCN CDs across England to support their future plans and ambitions in another NAPC programme.

Paul is a strategy and system development specialist who supports leaders, teams and organisations in health and care systems to develop, agree and lead strategic change. Appreciated for his clear thinking, facilitative style, ability to distil complexity and support people to get things done, Paul works in partnership with health and care leaders to help them think and plan, navigate and lead change in complex environments.

Andy is an experienced facilitator, team coach and change leader. He has more than 30 years of experience facilitating change across both public, and private sectors. He works with teams, organisations and systems, to help them cut through the fog of complexity to find clarity, common ground and solutions, and to be the best they can be.  His focus for the last 20 years, has been on the health sector, but also has extensive experience of working with charities, public transport and manufacturing. Andy has been a member of the NAPC Faculty for 7 years.

Jack has more than 20 years development experience in Health and Social Care. He is a senior transformation and change expert, specialising in delivering value through effective leadership, management and engagement.

Jack has worked in both development and operational roles across all aspects of healthcare in both the NHS and Private sector including senior roles delivering complex integration projects – mergers, acquisitions, business process outsourcing and greenfield projects. He has delivered integrated partnerships at multiple health and care interfaces at ICB, Place and neighbourhood levels bringing acute, primary, community and voluntary pathways together.

Jack is passionate about the effective use of Healthcare resources both intellectually and physically and ensuring that the planning of improvements are viable within the organisational context.

Julia has an established record of leading and delivering strategic projects in the pharmaceutical industry, charity sector, business sector and NHS.  Julia was an executive board member in the Charity sector and was a non-executive director for Pennine Care NHS Foundation Trust where she was the Chair of the Quality committee and a member of the People and Workforce committee.

Julia’s work includes facilitation of strategy workshops, coaching, organisational, team and leadership development, quality improvement and service re-design.  Julia is accredited as an Affina Team Journey Coach; this is an assessment and development tool for team leaders to use with their teams.  For NAPC Julia developed the framework and toolkit to support the production of a population health informed clinical vision and service plan with a clear picture of estates requirements to support future delivery.  Julia brings experience and knowledge of the challenges leaders and teams face trying to drive and implement transformational change.

Pooja has had an accomplished 15-year portfolio career in healthcare. She is a practising General Practitioner in London and has previously taken roles in general practice turnaround, NHS commissioning and as a clinical advisor, alongside setting up a patient-facing healthcare business which was acquired 6 years later. Over the last five years Pooja has worked as a management consultant in EY’s healthcare practice, working with a breadth of clients across the NHS system, from hospitals and GP surgeries to national bodies and regulators.

She developed some of the national guidance on delivering population health systems, being rolled out across the NHS today, whilst on secondment to NHS England. Looking for a more entrepreneurial experience, Pooja helped set up the EY Ventures practice. She looked after a portfolio of health and social care ventures and developed corporate alliances. Through this she helped to coach founding teams, support disruptive business models and herself worked in a joint venture start up launching a workforce matching App in secondary care for nurses and doctors, taking on an array of scale-up activities.

Pooja is also a Director of a family business launching primary care and wider health services in India. She advises on clinical and digital services strategy. A decade ago, Pooja fostered her interest in health tech, knowing that over time it would become the bedrock of how patients all over the world would access and experience care. She has an MBA from Imperial Business School London specialising in digital health, gaining a research interest in the adoption challenges of health technologies in the UK. She is known for her energy, optimism, and self-starting nature and throughout her career has struck the balance between clinical expertise, commercial acumen, and business creativity. Pooja leads NAPC’s Digital Programme.

Joanna sits within the digital team on NAPC Faculty, bringing a wealth of experience and knowledge from an organisational, operational and project management perspective. With a background spanning many sectors from health/fitness and sports, hospitality, education, and a decade of insight from primary care. She currently writes and delivers national training programmes to PCNs for roles including but not limited to as, Leadership, Social Prescribing, Care Navigation, and many key users of the digital innovations entering the primary care landscape.

She has been instrumental in leading and delivering many projects and service re-design across the healthcare sector including migration of clinical system across a borough, merging of clinical systems across practices, and incorporation of PCNs. She continues to support PCNs and ICS/ICS across the country in matters such as PCN development and strategy, PCN Governance and business continuity, PCN service line design as well as workforce planning and workstream modelling, and digital adoption.

She has been involved in desktop research, end user qualitative evaluation, mobilisation for electronic consultations, early adoption of population health management tools, telephony systems, website design tools, she has spent the last two years specialising and supporting digital implementation, reviewing, and supporting developers with product design and challenging them on their ability to ensure features are fit for purpose and that products can demonstrate they deliver real world value and impact.

Joanna has supported the NAPC faculty on programmes of work such as marketplace analysis of online consultation providers framework, social prescribing link worker caseload management framework, and the implementation of long-term management tool for Hypertension across multiple ICS/ICBs.

Sura is a clinical healthcare leader with 20 years in health consulting, policy and delivery experience. With extensive Global Big4 management experience and a versatile skill set, she excels at multidisciplinary team working, supporting a wide range of public and private healthcare clients, developing healthcare strategy, delivering operational plans and leading complex projects/programmes.

As a result of her pharmacist background and working in medicines strategy at all levels of the NHS, Sura has also gained significant expertise in medicines optimisation and the opportunities for pharmacy in delivering integrated care. As a former Deputy Director of Medicines Policy at NHS England, she led on the delivery of a range of national medicines priorities, engaging key stakeholders including NICE, DHSC, pharmaceutical trade associations, parliamentarians and NHS system leaders.

Sura is currently leading a number of primary care projects focussed on enabling the digital transformation of primary care for one of the largest integrated care systems in the country. She has shared her insights and expertise on behalf of the NAPC in podcasts and at digital conferences including the Digital Healthcare Show and Intelligent Health.