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About Jane

Jane is a retired nurse of 40 years who worked in clinical and leadership roles within cancer services. She now works as the Inclusion and Engagement Manager at Brighton and Hove LGBTQ+ Switchboard which is a ‘by and for’ organisation, which exists to support the LGBTQ+ community across Sussex. She is transferring all the skills she learnt in the NHS to the VCSE sector.

The Challenge

Research shows that LGBTQ+ communities disproportionately experience isolation and loneliness, higher rates of poor mental health and long-term conditions due to minority discrimination. In addition, they experience inequalities in accessing, experience and outcomes of healthcare.

The Innovation

As part of a Communities Health Inequalities Programme, Jane focussed on addressing these health disparities within her local LGBTQ+ community.  Jane played a pivotal role in setting up a community grant panel enabling small LGBTQ+ organisations to secure funding to support the health and wellbeing of their communities, with 16 applications being successful. She also facilitated the delivery of an LGBTQ+ inclusion programme for primary care staff. As well as providing training, this looked at the policies, language, virtual and physical barriers, and resources available.

The Impact

  • Increased staff awareness of the needs of the LGBTQ+ community
  • Improved access to primary care and other services through inclusive policies and innovative approaches
  • Empowerment of grassroots groups to design solutions and support networks
  • The Legacy: Creating leadership and self-management skills in communities
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