Caroline Taylor, NAPC Chair
Caroline was appointed as Chair of NAPC in September 2021. She is a GP partner at a practice in North Halifax. She is clinical vice chair of Calderdale CCG and clinical lead for mental health and children & young people. She works with SWYPFT MH trust, CHFT acute trust and West Yorkshire & Harrogate ICS on quality and improvement. She is developing an innovative mental health and wellbeing decision tree to assess and meet people’s holistic needs and reduce pressure on clinicians’ workloads. Caroline leads the unique CalderdaleCares4Us voluntary sector run initiative to support the wellbeing of public sector workers and volunteers during the pandemic. Caroline works with the NAPC on their population health management programme. She is involved in developing resources and providing training across a broad range of providers including PCNs, mental health and community health services professionals. Caroline is working with other Calderdale system leaders on the innovative Calderdale Community Mental Health Transformation and, through NAPC, with other similar projects nationally which are also founded on the Community Health Worker model.
Ash Peshen, NAPC Non-Executive Director
Ashok ‘Ash’ Soni OBE, NAPC Non-Executive Director
John Pope CBE, NAPC Chief Executive Officer
John has nearly 40 years’ experience in healthcare – his roles have included Finance Director and a decade as an acute trust CEO. He has worked at national level for the Department of Health reviewing whole health communities and undertook the role of Chief Operating Officer for the London Deanery during a period of major change in doctor and dentist training. John joined the NAPC in 2015 supporting the development of the primary care home programme and has been Chief Executive Officer since 2016. He is inspired by local frontline energy and a desire to improve local health and care services.
Sally Kitt, NAPC Chief Operating Officer
Matthew Walker, NAPC Director of Strategy
Vikki Beddow, NAPC Director of Strategic Partnerships and Organisational Development
Vikki is trained as a clinical nurse specialising in cancer care and has over 30 years’ healthcare experience spanning the NHS, charity and private sectors, including developing and leading NHS transformation programmes. Vikki is a member of NAPC’s senior leadership team and oversees policy and influence, partnerships with the NHS, commercial and third sector, and NAPC’s international work. She is passionate about improving healthcare from a global perspective, learning from the UK and other countries.
Caroline Rollings, NAPC Non-Executive Director
Caroline is passionate about improving healthcare for our populations and believes that this can only be achieved by working across boundaries especially, as now, when we are under immense pressure. She supports holistic patient care and has worked in Primary Care for over 30 years, 10 of them as Managing Partner developing an innovative practice encompassing GMS/Provider services and second wave PCH. Currently holding the position of joint chair of the ‘One Voice’ group, representing a coalition of unions and professional bodies including NAPC, RCGP, RCN and the Kings Fund amongst others. An important part of their work is the acknowledgment that whilst patient needs are at the centre of the plans to recover services, this cannot be at the expense of health staff wellbeing. Wellbeing and mental health have been a golden thread throughout her career. This interest continues as the NAPC Wellbeing lead, representing them on the National Echo Groups for NHSE/I.
Kay Keane, NAPC Non-Executive Director
Kay has spent her career in Primary Care, initially working as a Medical Receptionist this opened up her love for general practice. Working across all aspects of Primary Care, Kay ended up at NHSE with a national role, from which she was offered redundancy in 2015. She saw this as an opportunity to go back and re-engage with a patient facing role as a Practice Manager. During this return she realised that the family practice she loved had somewhat disappeared, she wanted to focus on patient engagement, improving patient health and well-being whilst maintaining a first-class medical service. This work is now described as collaborative practice, and Kay is cited as being a leader in this area. Focusing on what matters to the people and the population, utilising local skills, knowledge, and facilities to create a truly holistic service means that the practice is thriving under her leadership. Kay was awarded PM of the year in 2015 by the NAPC, speaks regularly about the role of Practice Management at national events, and is an expert in patient engagement and development. She is often interviewed, her skills and view given in national publications and shared as a truly unique leader of people, functions, and communities. A new type of Practice Manager for a new way of working. Outside of her Practice Management role Kay is an independent trainer, covering all aspects of the administration of General Practice, particularly focused on the Five Year Forward View, development of PPG’s, empowering teams, change management and organisational development.
Joanne Haws, NAPC Non-Executive Director
Joanne is a cardiovascular specialist nurse and has worked in a variety of roles across primary and secondary care over the past 20 years. In 2010 she set up in business as an independent nurse consultant delivering clinical, educational and consultancy services to a number of NHS, charitable and commercial organisations across the UK. As a former Clinical Lead for Education for Health, Joanne passionately believes in educating healthcare professionals to improve patient care. Joanne sits on the Editorial Board of the General Practice Nurse (GPN) journal and has authored many publications in the nursing and cardiology press both in the UK and internationally. Since 2015 Joanne has been actively involved in the transformation of Primary Care and the development of Primary Care Networks. She is a member of the National Association of Primary Care’s (NAPC) Primary Care Home Faculty and a Clinical Director for South Norfolk Healthcare GP Provider Organisation. Joanne recently returned to her roots as a Critical Care Nurse to help support the COVID-19 response.